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Drawbacks of buying Charter’s Spectrum TV packages

Charter’s Spectrum TV™ is a step above traditional cable TV. While cable TVs follow a set of rules and expect commitment from the customers, Charter’s Spectrum TV™ does not require anything of that sort. Charter TV packages provide channels that are in high demand and give extra perks that cable TV providers don’t usually include.

Charter Communications has three types of Spectrum TV packages that offer numerous entertainment options such as TV shows, news channels, sports channels, and movies.

Drawbacks of buying Charter’s Spectrum TV packages

The cheapest package costs around $59.99 per month, and the most expensive package’s price is nearly $89.97 per month. Spectrum Triple Play Silver is the most sought-after package. It includes channels like Cinemax and Showtime, and it comes at a reasonable cost.

The disadvantages of purchasing Charter’s Spectrum TV™ packages
While Spectrum’s services are better than cable TV, their packages come with various hassles which do not make it an enticing entertainment option.

Apps don’t work if you’re not using Spectrum registered internet
While you can enjoy all the channels promised by Charter’s Spectrum TV™, it is confined to the bandwidth of your internet service. Apps on Spectrum TV Choice detects the user’s internet connection and fails to work if the registered account’s IP address is not used. Eventually, it ends up providing the same services as a traditional cable TV.

Offers only a basic DVR
Another big drawback of Charter’s Spectrum TV™ is the lack of a good DVR. The device is a basic model that only offers 21 hours of HD recording time, which is often inadequate. They don’t even provide upgrades on the DVR. The cost of the package doesn’t include the price of the DVR, which means that you will have to pay extra for a DVR from your pocket, apart from purchasing the Charter TV package.

Customer service is below average
The sad truth of any industry is the lackluster customer service. Charter’s Spectrum TV™ is no different from others as they do not provide ideal customer service. As per the American Customer Service Index, Spectrum ranks quite low in the list. Many customers have taken to reviewers’ pages to discuss their bad experiences with this company.

More expensive than cable TV
The price of Charter’s Spectrum TV™ packages is higher than that of cable TV or other online streaming services. Spectrum provides three packages, which are Triple Play Select, Triple Play Silver, and Triple Play Gold. While it is expensive, the only perk you receive for this cost is that you are not tied down by any agreement. You can enroll and exit from the package without paying any additional costs for terminating the contract.

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